Sales & Technical Support
If you need help placing an order, have a question, concern or feedback for us we'd like to hear from you.
We are available Monday - Friday 8:00am - 5:00 pm CST with free product support.
We proudly accept all major credit cards, PayPal or wire transfer and take orders online or over the phone.
PRESIDENT: Michael R. Gallagher
CFO: Alan Waxler
FOUNDED: September 1970
Customer Capabilities PDF document 2.7MB
OFFICES & BRANCHES:
Centro was founded in 1970 by Hollis Henson and Walter Rotenberry as a specialty distributor focused on the flow control industry. The company grew consistently from its founding. The partnership ended in 2000 when Mr. Henson bought out Mr. Rotenberry. From 1999 through 2001, sales had been flat and the company was having issues with profitability that required Centro to have their first lay off in 2001.
Our mission is to be regarded by our customers and community as the best supplier of automation & control product solutions to industry.
Markets & Purpose:
Centro is a specialty distributor and sales representative company focused on customers in industries where manufacturing process flow control of fluids, solids and gases is a critical success factor. The company is organized into six divisions:
Each of these divisions provide specific services to customers that are used to control or monitor the flow of various materials in the plant manufacturing process.
Business Strategy & Mission:
Our mission statement is “To be regarded by our Customers and our Community as the Best Supplier of Control Product Solutions to Industry”. This mission statement reflects our company strategy and guides the decisions we have made to expand Centro geographically and in terms of our product capabilities.
The company motto “The Best Solutions flow through Us” defines how we use highly trained personnel and world class products to help customers to reduce operating costs, optimize their factory operations and to improve plant reliability.
Centro is unique in our commitment to training at all levels of the company. Each month we spend two days training our field sales and select support people at “Centro College.” We invite our major vendors to present their latest products and solutions so that our people are ready with new ideas for their customers.
Our inside staff are also trained in our branches by our vendors during the course of the year. We are also committed to customer training and have presented numerous product and process training sessions to our customers and engineering firms in our served geography. Our total commitment to training on an annual basis exceeds $100,000.
We believe we are one of few companies in our market to be designated by the US Department of Energy as an Industrial Energy Star provider which establishes our credentials as a solutions provider in the field of energy management/cost containment.
People Make the Difference
The real secret to Centro’s success is our people. Our retention rate on our employee base exceeds 95% and the average tenure of our employees is well over 15 years. Our workforce is experienced, knowledgeable and dedicated which adds up to exceptional customer service and makes Centro one of the leading industrial flow control companies in our region.
Updated July 5th 2018. RMG
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Please expect an immediate response during our office hours:
Mon-Fri 8-5 CST