We would like to thank Barbara Wagner and recognize her for her participation in the Asco factory training school in Florham Park NJ. Barbara joined Centro in 2012 as a result of our acquisition of her company. She has done an incredible job of learning a wide variety of new products that were added to her responsibility over the past six years.
Today we had a nice lunch and presented service awards to a number of people in our Memphis branch and on our corporate team. 5 years: Matthew Jennings, Bill Porter 10 years: Mike Packard, Elisha Escue 15 years: Jeanne Smith, David Bledsoe, Yonna Terry (not in picture) 20 years: Libby Graves 40 years: Wayne Miller
Service awards to field sales, branch management and division sales management were presented during the July 16th and 17th Mid-year Sales meeting. Centro is blessed with a great team of people who work together to make the company successful. By keeping our team together and limiting our turnover to a very limited number of people, we are a much more efficient and effective organization.
We had a very successful mid-year sales and management meeting on July 17th and 18th in Memphis with our outside salespeople, division sales managers, branch managers and corporate leadership team. It gave our folks a chance to visit the Advanced Industry Support site in Memphis which we acquired in June, plus review our division sales plans for the second half of this year.
I wanted to share a photo taken at our summer sales/management meeting about a week ago where Bob Gallagher received an award for his 10 years of service to Centro. Bob started in the warehouse and has been willing to take on any job we asked him to do. Today he is responsible for maintenance of our company pricing system, our primary eCommerce selling site and delivers excellent customer service to people who have questions about our product lines.
Stacey Baird, our Human Resources Supervisor suggested that everyone check out our new banners. We decided to only have 4 done and they will be kept in the Memphis office. Anytime anyone is doing a show of some sort, please try to plan way in advance if you are far away so we can figure out how to get one to you without having to ship.
See before and after of the sludge pumps at a Steel Mill in Don Harrison's territory. The Verder Pump is performing tremendously! The customer plans on adding a couple more. Look closely at the sludge in picture 2 with failed screw pump!
ASCO has launched a free app "ASCO Sizing and Calculator Tools" that allows for conversions to be made from a mobile device available via the Apple App for iPhone or Google Play Store for Android. This conversion tool has a few less than the Hayward "Click n'Convert" desktop application but the Hayward "Click n'Convert" is desktop only and doesn't work on mobile devices. Moreover, the ASCO app has the Inches H20 Pressure conversion that the Hayward app is missing. I have and use them both ASCO on the phone and Hayward on my desktop.
ASCO has launched a free app that allows for conversions to be made from a mobile device available via the Apple App for iPhone or Google Play Store for Android. This conversion tool has a few less than the Hayward "Click n'Convert" desktop application but the Hayward "Click n'Convert" is desktop only and doesn't work on mobile devices. Moreover, the ASCO app has the Inches H20 Pressure conversion that the Hayward app is missing. I have and use them both ASCO on the phone and Hayward on my desktop.
The 29,439 SKU Alfa Laval Tri-Clover catalog is now available online!
With Discounts of over 47% off list (MSRP)
And any order over $3,600 will ship freight allowed (no freight charge)
Use Ctrl + F to search the part number list with a whole or partial part number.
Posted by Michael Gallagher on June 5, 2018 at 2:41 PM under
Centro is a member of FISA which is an association of distributors that serve the sanitary (food & beverage as well as medical) market.
Please take a look at the newsletter and you will note that a number of our new inside salespeople are featured in the newsletter. We are working hard to raise our visibility in the sanitary market because it is a process-oriented market that is still growing pretty rapidly—especially on flood & beverage in our territory.
Posted by Bobby Gallagher on May 27, 2018 at 9:41 PM under
The entirety of the Stauff product catalog is now available. The below content has been added for products not yet available. This increases the product offering of the stauff brand from 3,000 to 23,000
The STAUFF Group is an internationally certified developer, manufacturer and supplier of hydraulic pipework equipment and components.
Posted by Centro's Online Flow Solutions Store on May 27, 2018 at 10:54 AM under
I noticed and edited the order form options after noticing customers who ordered were added to a customer list and an email subscriber list. I toggled the subscriber list off and instead added a link and a button that would inform and allow these customers to manually opt in or out.
Centro Inc.'s supplier Iwaki sent out this lovely email about their holiday closure tomorrow. I thought they said it well so I'm passing it along. Centro's offices will also be closed tomorrow Monday and will reopen on Wednesday Tuesday.
ASCO's heritage of innovation resulted in an extensive line of products that ranged from two position on/off valves to entire flow control systems designed to provide thousands of customer-specific solutions.
Additional products were introduced during the 1970s, such as air-operated valves, manual reset valves, and pressure and temperature switches to satisfy the ever increasing demand of new customer applications. ASCO again expanded its product line in 1982 with the acquisition of Angar Scientific, a manufacturer of micro-miniature solenoid valves.
In 1985, ASCO was acquired by Emerson, one of the world's largest and most respected industrial corporations. Later in the decade, Emerson purchased Joucomatic, Europe's leading pneumatic valve provider, and added it to the ASCO family.
In 2008, Emerson merged the North American operations of its ASCO and Numatics companies to form ASCO Numatics, a unified business that offered comprehensive flow control and pneumatics solutions for a wide range of industry-focused applications. Numatics is a leading manufacturer of pneumatics and motion control products. Founded in 1945, the company has an extensive history of generating innovative concepts and technological breakthroughs. With the introduction of the billion-cycle, lapped spool and sleeve valve in 1952, Numatics established its reputation for design excellence. New industry benchmarks for value, reliability, and performance were achieved again with the development of the 2005 Series and 2012 Series valves with advanced integrated fieldbus electronics.
In 2016, ASCO and Numatics global operations were unified under the ASCO brand, setting the stage for the company's next period of growth.
Most orders ship from stock in El Monte, California!
The Signet measurement offering will cover your needs: flow, pH, conductivity, level, temperature and various water quality parameters. Corresponding to their piping systems, most sensors are available in plastic and are therefore highly resistant to chemicals. The plug-and-play measurement products are self-explanatory, easy to maintain and offered with suitable installation fittings
Posted by Bobby Gallagher on May 18, 2018 at 9:58 AM under
Application Data Sheet
Do you know you want a solenoid valve, but aren't sure which one you need? Want a technical recommendation? We can do that! Please complete this application data sheet to the best of your ability and email or fax it back to us and we will use this completed form to have an ASCO engineer recommended product that will be guaranteed to work as you've specified on the form.
This is a web confirmation only. Your order has been received and will be reviewed by inside sales before it is entered into our system.
You will receive a second order confirmation from Centro's inside sales containing information on an expected delivery date, scheduled ship date & shipping location after your order has been entered into our system.
Then 1-2 days after this order has shipped to you, our accounting department will send you an invoice including a freight amount, taxes(if applicable) & a tracking number for proof of delivery
Delivery is subject to the manufacturer’s lead times if not available for same day shipping. (Priority Air shipments can be a significant expense and our inside sales will prioritize these orders.)
These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations
Prepaid & Add Freight Amount
If you opted for a Prepaid & Add Freight Amount this amount won't be available until 1-2 days after your order has shipped which it will then be added to your invoice and sent to you.
Taxes on your web confirmation are an estimate and are subject to change based on jurisdiction. Final tax amounts will be documented on your invoice.
Questions or Concerns
If you have any questions or concerns or need to contact us for any reason please email Orders@Centro-Online.com or call us. Thank you for shopping with Centro-Online we'll be in touch with additional information about your order soon!
We at Centro seem to identify anything shipping outside of the contiguous USA an export and most often this matches the forms we are required to complete for our carriers. Both FedEx and UPS have some useful search libraries to assist me in identifying Harmonized Tariff Codes. (aka HTS, HTC, or harmonized code) 5/3/18 or Schedule B
*The FedEx site appears to have an expired SSL certificate that creates several warnings on my browser. This area of the site doesn't appear to receive information other than search terms so I'm guessing that certificate may be more to protect the fedex.com site from ill-intentioned code input instead of a search word. The FedEx site has in the past operated unexpectedly with strange alerts when using my Google Chrome browser. FedEx customer service helped me resolve that by instructing me to delete the cookies and emptying the cache in my Google Chrome browser.
,Our site was down on Thursday April 26th. I apologize for any inconvenience. It was escalated to my platforms technical support folks and engineers and was resolved at 9AM April 27th. It was entirely my fault and I'll spare you the details.
( an example of temperature conversion using the Click N Convert software)
I uploaded the Hayward Click N' Convert program for us!
This is a freeware program that the Hayward Flow Control folks made. An application that I really enjoy and wanted to share with you! Often my newsletters are about me just yelling about new awesome stuff added to the site. This, however, is added solely as a tool/resource for your consideration. There is nothing to buy and there are not advertisements. HaywardClic_ nConvert.exe [1.68MB .exe file] (Download is expected to open in a new window/tab)
The below is an example of converting pressure from "atmosphere" to "PSI" where you can see that as expected one atmosphere equals 14.6959488 PSI. (~15 PSI).
It also has 20 conversions for- Acceleration, Angle, Area, Computer, Concentration, Density, Distance, Energy, Flow, Force, Light, Mass, Power, Pressure, Speed, Temperature, Time, Torque, Volume & Volume - Dry.
I use pressure conversions often there are 19 different measurements to covert. (atmosphere, bar, centimeters of mercury, dyne/centimeter2 , inches of mercury, kilogram/centimeter2 , kilogram/meter2 , kilopascal, mega pascal, microbar, millibar, millimeter of mercury, pascal, pound/foot2 ,pound/inch2,PSI, ton/foot2, ton/inch & torr) (I've never heard of several of these)
What surprised me recently was I found one I needed that wasn't included and had to turn to Google. I was tempted to lazily assume inches of mercury and inches of water were the same. They are not. I wonder if the continued advancing away from the hazardous substance mercury being used in measurement methods/devices & standards is the result of IWC inches of water column replacing "HG inches of mercury... (Something to research this weekend :-P)
Anyway, I hope you find use in this and let me know if you have any questions concerns or feedback for me!
Note: This application has not been tested on mobile devices nor is it expected to be built to comply with mobile requirements. (Desktop/laptop only) This is a .exe file your computer will appropriately ask you to be very careful with a .exe file to make sure you aren't being tricked into downloading malware.
I can promise you that as far as I'm aware this is not malware, has never been intended as malware, and is offered freely with no expectation. Why... only because I think it's a useful and interesting piece of software that I use at work and instead of work :-). My only hope is that you think more favorably of Hayward & Centro, Inc. when you find convenience in scientific conversions using this application.
I should note that there are no claims or guarantees with this application it is offered as a free application as a convenience with the only advertising of it being a logo of the brand that created it. Hayward. Yes, you can get the same from a google search. I like using both. I hope this helps you out! There is not any weights and measures certifications or claims provided with this. It is offered freely as a convenience for your consideration.
Now I can to convert a "fortnight" into a "leap-year". (1 fortnight = 0.0382514 leap-years)
(In the above example above, you can see a preview of what the installer looks like.)
Posted by Bobby Gallagher on April 26, 2018 at 9:28 AM under
I apologize for any concern or frustration I have caused due to my accidental deletion of the Worcester/Flowserve library of photos and files. It was not intentional. Worcester/Flowserve.
I've put in a request to my platform to ask them to have a verifier before such an action takes place and to find out why a restore to a previous publish revision of the site didn't also return these files. It's a hard lesson to learn but good to know that there is not an undo/restore functionality on this platform. (Even if the platform pretends there is one)
The better is that I'm sick and tired of quoting Worcester. I quote the same part number over and over so I'm going to save us all the trouble by rolling up my sleeves and adding all of this information including price availability, data sheets and expedite options to the website. It's no small feat as it's 172 pages of only configurable product and the price sheet (of course) doesn't seem to match the data-sheet part numbering configuration. I think this is going to pay out big in the amount of self-service, but it'll be a bigger beast to tackle than the ITT Conoflow regulator brand.
... Now, none of the pictures are loading. One step forward two steps back. I may attempt to restore the site again and by doing so may delete this post entirely 04.26.2018. 10:07 AM
Post for now seems to have remained. 4/26/2018 12:24PM image loading failure seems to have been rooted to: "java.lang.RuntimeException: imergent.database.CanceledException: Database operation canceled. [ORA-01013: user requested cancel of current operation ]"
The ORA-01013 after a google search taught me something.
"ORA-01013 user requested cancel of current operation
Cause: The user interrupted an Oracle operation by entering CTRL-C, Control-C, or another canceling operation. This forces the current operation to end. This is an informational message only.
Posted by Robert Michael Gallagher on April 26, 2018 at 9:22 AM under
Email Signature / Quote template for local clients.
ü Please reply to confirm that you’ve received this information.
ü Freight is Prepaid & Add unless a direct billing carrier account number is provided. Freight for an order shipping within the contiguous United States is estimated at $20.00.
ü Payment via major credit card or PayPal is accepted & preferred. Please specify any other payment preferences we should consider.
ü Quote is for an order shipping within the United States of America export requests will need to be discussed.
ü Orders may include tax unless a tax exemption certificate is provided with your order.
ü All orders, unless specified otherwise, are new made to order items and are therefore non-cancelable & non-returnable.
ü Availability and factory lead times are subject to prior sale.
ü Payment can be made with now via https://www.paypal.me/centroinc (PayPal account not required) Please let me know if you have any questions or concerns,
Bobby Gallagher|Ph:(901)252-9578|Fax:(901)357-1379|centro-online.com|technicalspecialties.net|Line Card
Address: Centro Inc. 3315 Overton Crossing, Memphis, TN 38127 USA *Please mark my email addresses as a safe sender to help us avoid emails being intercepted by junk mail filters. Thanks!
Email signature / Quote template for export clients.
ü Please reply to confirm that you’ve received this information.
ü A direct billing carrier account number would be preferred for the freight expense. Freight is estimated at $20 for an order shipping within the contiguous United States. Exports are estimated at $100.
ü Payment via PayPal or Wire transfer in advance is our preferred method of payment for an initial international order. We need a record of a payment request from your office on a company letterhead to provide you with our wire transfer details. (Purhase Order)
ü Your pricing information has been provided in USD.
ü Tax may be on the invoice, unless a tax exemption certificate is provided with your order.
ü U.S. Export Controls: If intended for export, all goods and technology must be exported in accordance with the Export Administration Regulations of the United States. Diversion contrary to U.S. law is prohibited.
ü All orders, unless specified otherwise, are assembled or made to order and are therefore non-cancelable & non-returnable.
ü Availability and factory lead times are subject to prior sale.
ü Payment can be made with now via https://www.paypal.me/centroinc (PayPal account not required) Thank you for your business!
Bobby Gallagher|Ph:(901)252-9578|Fax:(901)357-1379|centro-online.com|technicalspecialties.net|Line Card
Address: Centro Inc. 3315 Overton Crossing, Memphis, TN 38127 USA *Please mark my email addresses as a safe sender to help us avoid emails being intercepted by junk mail filters. Thanks!
Bill-To is outside of the USA:
To prevent your order being delayed. Please complete this End User Form (32KB PDF link opens in a new tab) and reply to your order acknowledgment with it attached. Or email or fax it to firstname.lastname@example.org (901)357-1379. Thank you for your business!
Ship-to is outside of the USA:
To prevent your order being delayed. Please complete this End User Form (32KB PDF link opens in a new tab) and reply to your order acknowledgment with it attached. Or email or fax it to email@example.com (901)357-1379. Thank you for your business!
Posted by Bobby Gallagher on April 20, 2018 at 1:30 PM under
The final part of checkout is clicking the "Submit" button and then you will be provided with an order number and this is also expected to be emailed to the email address you provided during checkout. This 18 digit long number is your order number for this website but it's generated from a timestamp I've blown this up and highlighted the parts of this below. In the test example I created below we can see that the order was created. The year-month-day order "YYYY-MM-DD" notation is popular in computer applications because it reduces the amount of code needed to resolve and compute dates. 20180420 Same as April 20th 2018, Next is the time of day in military time 13:30:10 or 1:30PM and 10 seconds. The final four seconds I expect are milliseconds and microseconds, 80 milliseconds and 90 Microseconds.
Altogether it's 201804201330108090.
That said it should be noted that Centro's current practise is to set up every customer that orders from us with a specific credit card account and order number in our ERP system. An order acknowledgment with your 6 character account number and six character order number is expected to be emailed to you after we've processed your order into our computer. Then the evening after your order has shipped an invoice with tracking information is expected to be sent to you. The invoice number is expected to be the same and used as the invoice number.
Our e-commerce platform refers to our Cart and checkout experience as an order form. Infrequently there have been occasions of a false positive in regards to customers and myself trying to place an order with a credit card. I think I'm getting close to figuring out the specific set of circumstances that dictate when this occurs. My hypothesis is that if card information is entered first and then the ship-to and the bill-to information isn't entered and the order completed within a certain window of time the order will be marked as "incomplete" abandoned and the card expiration date will be forgotten on the form, but our platform doesn't communicate that this is what's happening the error message it provides is confusing and I've gotten feedback on several occasions this has fouled customers opinion of Centro's shopping cart website and prevented them from completing purchases on the site and those orders and customers were lost. Testing is needed to try and confirm this hypothesis verify this. I think I have a test that I can perform. (I also need to remember to test with multiple browsers. I use Chrome by default unless prevented from doing so.)
If after entering your payment information you experience an error message of: "PayPal Website Payments Pro: Failure - This transaction cannot be processed.) " It's most often due to the card information needing to be rekeyed, specifically the Expiration Date on the card needing to be updated. This can be resolved by entering the card information again and clicking update and then clicking "Next" then after verifying click the "Submit" button and you'll be provided with your order number and emailed a confirmation.
Update: April 20th 2018. I wrote to our platform's technical support: "I lost an order today due to a customer’s card not being processed through the website. I think the order form may forget the expiration date on a card if card information is entered and then minutes pass before the checkout button is pushed. Can you test this hypothesis for me? "
"Thank you for contacting customer support. We received your email asking for assistance with orders not being processed, possibly due to the processor not receiving expiration date after a time lapse. We have not had any other customer complaints with this issue, also we are not able to test real cc for troubleshooting. If there is a delay before a customer submits an order, the order may become incomplete due to shopping cart timing out. If you are able to check your order form, using a live cc account and have this issue, please send me further details (what processor received, order number). Thank you." Victoria
Posted by Bobby Gallagher on April 18, 2018 at 1:13 PM under
I've removed the Finite ordering rule below that showed up when ordering Finite Filtration (parker) products. As I've updated the pricing to be the minimum box (carton) quantity. I received feedback that the pricing being each required the customer to figure out which line items required which amounts and the number of filters that were going to be sent weren't clear. We were also having to update orders when we got orders for less than a box quantity minimum as there is not an option to break box quantities.
"*Attention: the Finite items on this website are per item but have to be ordered in their respective box quantities."
Edited April 18th after updating pricing to be a minimum box quantity. Replaced this message with the statement:
"Please note that this pricing reflects the minimum box quantity. For example, if you need a quantity of 10 and the Box Quantity for the item is 2 you would need to order a quantity of five. 5 boxes x 2 per box = 10 units."
Update: April 20th 2018. I've discovered the functionality of the "Units" filter on this platform that allows me to distinguish a Unit of Measurement next to an SKU's quantity at checkout. E.G. Per foot, per assembly, each, box, carton. I'm considering labeling every Finite item with box. However, the box quantity of this brand isn't a consistent number many items have a box quantity of one. I think labeling the items with a box quantity of one with a UoM of "box" would again cause confusion. Given that it is true that they would receive a box of one, but it's also true that when a UoM states as Box there is a quantity assumed that is more than one. I think I need to filter the ones with a box quantity of one from the list and either change their UoM "Units" to be Each and those with a quantity greater than one's UoM or "Units" to be Box.
When the new video conference room was finished in the Theodore (Mobile) branch, a brushed metal Centro logo was the final touch on this training facility. It looked so great that we contacted the company that made the logo and ordered 8 more for the rest of our conference rooms.
Posted by Bobby Gallagher on April 13, 2018 at 4:46 PM under
Centro has been an Authorized ASCO distributor as far back as 1992 when we started using a computer system to keep records instead of a card catalog. The brand ASCO is most well known for their RedHat Solenoid Valves easily the most popular solenoid brand valve in the world. Until today we only had 1,000 of an 18,000 SKU catalog available for you on our site. The 1,000 SKU's we had on the site have some rich content such as researched picture, datasheet and specifications from that datasheet. But from experience, I know our customers are smart! Many have a far superior knowledge of the brands and products they use in their applications through more years of experience. It would be no surprise to these customers that ASCO started the business as the Automatic Switch Company making elevator switches.
Of course, the sales team along with myself are standing by ready to research and learn more about our products and your application.
Don Harrison's customer has a BIG sludge problem. The pumps in the retention pools for wastewater and sludge in his process could not keep up. The customer brought in mobile pumping units to help and they could not keep up. Don got them to try a Toyo Pump and you can see the difference in the pond without the sludge pile and without people standing inside of it. As you can imagine the customer is going to clean out the other retention pools and put in more Toyo Pumps.
Welcome to Spring from Centro, Inc.!
I also wanted to let you know I just finished adding Centro's Donaldson Hydraulic filter offering to our website. With Discounts up to 25% off!
All of these products are discounted and available now.
Donaldson Delivers Performance Under Any Pressure!
Clean, dry oil is essential for your equipment. Donaldson Company, a leader in filtration for over 90 years, has proven performance in thousands of applications –
offering the industry's largest selection of replacement hydraulic, lube and gear oil filtration products for contamination control.
Distributed by: Centro, Inc. an authorized Donaldson distributor since 2007. Literature: Complete Catalog [362 pages 26MBPDF]
(Links to www.centro-online.com/wika )
Good afternoon! We've updated our Wika offering increasing our catalog size from 18,000 to about 48,000
All 48,000 products are now online and available for purchase. AND we are offering a 25% Discount off of the MSRP (List price)!
These items are assembled and shipped from Lawrenceville, Georgia 30043.
There are not any carton quantities or minimums to worry about.
I'm pleased to announce the addition of the Solberg Filtration products. The entire 791 products associated with this brand are available on the website now. These items are subject to a $125.00 order minimum and ship from Illinois.
PDF literature is available on the Solberg product page.
Posted by RMG on January 27, 2018 at 6:59 PM under
Centro's '18 Line Card Please take a moment todownload and review the Centro PDF line card and see the total brand and product offering Centro Inc. distributes or represents About Centro For more information about Centro visit our about us page.
Posted by Facebook Page on January 27, 2018 at 6:48 PM under
the move of the Mobile branch from our rented facility in Spanish Fort AL to the new building we constructed over the past 8 months in Theodore AL began on January 23 and has continued this week. We want to recognize the whole Mobile branch team for their hard work this week on this important relocation.
Posted by Bobby Gallagher on January 25, 2018 at 9:36 AM under
I added this information to the shipping page due to the number of folks requesting weights & dimensional information that I don't have.
Most orders shipping within the contiguous United States standard ground best way have a freight amount of ~$20.00, exports are ~$100.00. Priority methods such as 3-Day, 2-Day or Next Day Air are expected to be more. To create a more detailed freight quote refer to a products datasheet to estimate the weights and dimensions while using www.ups.com to estimate the transit time & amount from Memphis, Tennessee 38127
Congratulations to Alan Waxler for being a finalist in the Memphis Business Journal's CFO of the year program. It was great to see Alan recognized as one of the four top CFO's in Memphis in the small company category. The rest of Memphis is catching up with what we already knew--Alan does a great job.
The Parker Finite filtration products are now available for sale on www.Centro-Online.com with 2018 pricing. After reviewing our sales and market pricing a 25% off List price discount has been applied. These items are expected to ship from stock in Memphis, Tennessee or from Lancaster, New York. Click here to visit the Finite Filter page on www.Centro-Online.com
Posted by From Centro's Facebook Wall on November 10, 2017 at 11:20 AM under
Today the Memphis branch got their video conference equipment in our new conference room, we still need a new rug. Stacey Baird stood in today as our model to show off part of our $160,000 investment in training and company communications. Stacey has been the project manager on this important technology investment.
The new Mobile branch in Theodore is nearly finished and appears to have turned out better than we hoped or planned. There is still a little left to do and then we can start finalizing our plans to move over to the facility. There are still things to do that are less obvious like being connected to the internet, putting Mobile on the Centro network, putting in our phone system and adding our video conferencing equipment.
Warning I'm going to try and brag about myself for a while here.
I made an extra effort for a customer that was having difficulty checking out on the website. I made the extra effort when I saw that this customer had a full shopping cart $1700 and was at the final checkout page but wasn't able to get to the completion page to get their acknowledgment. This was someone trying to become a customer they weren't just a shopper. This customer's IP address showed that they were shopping in Ecuador and their questions on the Tawk.to live chat was written in Spanish to me. I studied Spanish for a few years in Highschool I do not speak it. But I remembered how I passed this class with translators! The trick to using these translators is to not assume the translation is accurate. In high school twenty-years ago there were fewer options than there is today, today there are many. Searching for Google Translate it defaults to the check the translation on the site and by default has a translate the translation button so we can see what it looks like to the receiver by making the translation play a game of telephone with its self. The order got completed and I think the customer was satisfied. Only a Spanish speaker would know how good my translation was, maybe all the client needed to see was someone who took the time to try and help them be understood. Ends verse means I guess. I got to use my very limited Spanish skills today. Yeah for me! If you want to feel smart too and brag to the wind about your neat translation abilities you should definitely use Google Translate and investigate the google translate apps out there. There is also a real-time translator that works using the camera on your phone to scan and it uses the microphone on the phone to listen to translate and repeat back in real time. https://translate.google.com/
A sample of this conversation is below that you can use to try out your translation skills with the above link too.
When we started Centro College, our monthly field sales training program nearly 15 years ago, we had 9 outside salespeople and 3 branch locations. One or two salespeople had a long drive to get to Memphis or Little Rock to attend the monthly all day product training meetings. Today with 22 outside salespeople we have salespeople driving 14 hours round trip for 6 hours of training. The solution will be a $160,000 investment in a video conferencing system that we will be deploying in all of our locations during the next three months, so that in 2018 Centro College will go virtual. The broadcast center for the monthly sessions will be in Memphis and our old conference room is going through a major changes to be ready for this exciting new business tool. By implementing this new system we believe we can add 200 more selling days next year for our team in the field.
Greg Stansell and the team in the Little Rock branch wondered if they were being invaded by a monster buried deep in the earth under our parking lot. The rupture in the water pipe created a small lake and fountain in our drive way, cut off water to the branch and necessitated a quick response from the city to fix the problem.
I wanted to let you know that we can now assemble and ship Control Air brand products within 2-5 business days!
This is a substantial improvement over what was a standard two weeks. If you have an immediate need for a regulator or transducer please indicate this at checkout and we'll get it on it's way.
We would like to recognize Alan Waxler who is a finalist in the Memphis Business Journal's CFO of the year for the third time. Thank you Alan for everything you do to make Centro successful.
Colfax pumps has been a good product line for Centro. We look forward to continuing our relationship in the future.
Jerry Walling and Greg Stansell will be representing Centro at the Pack Expo in Las Vegas. This industry event is an important opportunity for Centro to meet new vendors, talk to current vendors and pick up marketing information that will be used to grow our Compressed Air Division in the future.https://www.packexpolasvegas.com/
We have been on a journey that we started in 2002 which was and remains based on being the "best" supplier of flow control solutions to industry. Everything we have done--acquisitions, training, new hires, new product lines have all been based on a strategy to be a supplier of customer-focused solutions. It hasn't always been easy to remain consistent to this purpose, and now and then, it is tempting to try to find a "new" way to succeed. However, over the long term we believe that by continuing to push on our flywheel concept--to be a solutions provider--we can create long term success.
We would like to thank Jim Mackie, the general manager of Trerice Instrumentation for his excellent presentation at Centro College in Memphis this month. Jim's presentation was excellent and clearly, Trerice is committed to having the best service and product availability in our industry.
We would like to thank Jason Glougie of Tranter for doing an outstanding presentation on Tranter Plate Coil. He did an excellent job and inspired a lot of thinking about opportunities for this unique product in our customer base.
Rick Patterson did his usual outstanding job of training our folks on the legacy and the new products at Bindicator including a very exciting 78 GHz through air radar bulk solid level product. He also spent some time about 40 feet off the ground with Doug Chaney adjusting one of these units on a silo while he was here for Centro College.
Bryan Rumrill did an outstanding job in his introduction of the Airtech Vacuum Pump and Blower line at Centro College this month. Together we all came up with a number of potential customers in nearly all of our market segments to talk with about this product line.
We are excited to announce that Centro has been appointed as a distributor by Denso Robotics http://densorobotics.com/ This is a critically important addition to the Centro Compressed Air Division which will be renamed the Automation & Control Division next year. Jerry Walling and Tommy Hatmaker will be rolling out this product line to each of our branches during the coming 8 to 12 weeks.
The excitement continues to build and our new branch in Theodore AL get closer and closer to becoming the new home for our Mobile AL team. Here is the latest update from Melissa Robertson on this important project.
ProVu and ProtEX-MAX series meters also feature brighter LEDs for enhanced visibility. The ProVu's standard display can now be easily read through smoke, dust and fog, while the SunBright models can also be read even in direct sunlight! All ProtEX-MAX models come standard with SunBright displays.
The ProVu and ProtEX-Max models and the rest of the precision digital meters and accessories have been discounted below the List MSRP and are available to shipdirect from Hopkinton, Massachusetts today!
POSTED 10:30 PM, SEPTEMBER 5, 2017, BY TIM SIMPSON
MEMPHIS, Tenn. — We're at Centro Inc., in the Overton Crossing area of Frayser, to meet this week's playmaker, Elisha Escue.
Elisha tells us about today's Pass It On recipient, Libby Graves.
"Libby has been working here for a very long time, at least 10 years. She's worked here in accounting," Elisha says. "She's had a real rough spot. Her dad passed away not long ago. She's been cleaning her dad's house out, and the day the house caught on fire they were cleaning her dad's house out and bringing it to her house to store. So her house caught on fire. Her house caught on fire. A complete loss."
Libby's son, who was at home at the time, fortunately, escaped the flames.
"We'd like to brighten her day just a little bit," I say as I pass Elisha $300 from News Channel 3.
We walk through the parking lot and enter the will call door, but we're not here for tickets — we're here to pass it on to an unsuspecting Libby.
"You're always ready to help, no matter what. When I call you, no matter what you're doing, you come and help me. That's what you're supposed to do. Your dad's passed away, you were cleaning out his house, you've just had a hard time," Elisha tells her. "I've got some money from WREG to pass along to you, to help with your expenses, the motel, food and clothes, and all that. So hold your hand out."
Libby is very grateful for the help as she recounts the fire.
"All up in the fire. I have no house. We lost everything except the clothes on our back."
"Wow, but he's OK, your son," I say.
"He's OK. Luckily he got there about five minutes before it went up in flames and got the dog out. So our dog Smokey is good too."
Libby may have lost her home and possessions, she didn't lose her friends, her son or a dog named Smokey.
The video and article can be viewed on the WREG.com website here -> http://wreg.com/category/news/pass-it-on/
The fireman was able to bring out a box of family photos & Libby's parent's wedding album. After the firefighters got the fire out and before they destroyed what roof was left to make sure the fire was completely out they tried to go in and bring her out anything they could find that wasn't burned. It was very little due to the fire burning her bedroom and her son Christians' and the entire upstairs. Everything is replaceable except the sentimental stuff. The most important thing is everyone is safe and that is a blessing.
Libby's son Shaun set up a “Go Fund Me Page” if interested in supporting Libby & Christian through this devastating time. She very overwhelmed but is strong and God, family & friends will pull her through as they always do.
The often unsung and overlooked but also hard working folks that get missed in our postings about orders and sales are the team in corporate accounting, human resources and information technology. Without the hard work of these folks, sales would not be turned into income, products purchased would not be paid for, as well as payroll, benefits, system reliability, banking functions, credit card processing and the plethora of tasks that go on every day to make it possible for the company to function.
Our new Mobile branch in Theodore AL continues to make steady progress. You can really get a good idea of how the branch will look in the future. A big thank you to Melissa Robertson for the update this weekend.
Centro Inc. www.CentroSolves.com with offices in Memphis, Little Rock, AR, El Dorado, AR Shreveport, LA, Mobile AL, Birmingham AL, Memphis and Nashville, TN has been appointed as a distributor for Compact Automation products.
Centro will distribute the high performance automation product line in Alabama, the Panhandle of Florida, Mississippi, Louisiana, Arkansas and Western Tennessee.
Centro Inc., founded in Memphis in 1970, is a specialty representative and distributor company focusing on customers in the Process Market. The company serves customer through six product focused divisions:
• Instrumentation & Automation Division
• Valve, Actuation & Engineered Products Division
• Process Filtration Division.
• Pump & Seal Division
• Process Equipment & Sanitary Division
• Compressed Air Division
Compact Automation Products belongs to the ITT family of companies. With a dedicated focus on technical solutions to customer specific application needs Centro and Compact Automation can supply customers with the latest technologies in Hydraulic Cylinders for linear motion and force, Air Cylinders for pneumatic linear reciprocating motion and Linear Actuators that can use different mediums to achieve straight line motion control. With bore sizes from 8mm to 8 inches and forces up to 5,000 pounds, Compact Automation’s small but powerful products are some of the easiest to repair in the field. Compact Automation also specializes in customizing and modifying standard cylinder designs to fit your specific application requirements.
Please contact Michael Gallagher president of Centro in Memphis at (901) 357-1261 with questions or comments"
Here is another update from our folks in Mobile, as you can see this is really starting to look like a home for our team. A big shout out to Melissa Robertson for her leadership on this project and for keeping us all up to date on our new location.
What should you expect with your order? We represent so many different and varied brands and manufacturers that answering that has the potential to be a different answer for every order. Often we get asked for items that our customers thought or assumed were part of their order but are not. I was thinking about how shoes are sold in pairs but not headlights the other day (3 months after replacing the one on the other side). Scrutiny of a data sheet, quotation, order acknowledgment or invoice is appreciated. If a client's company's processes requires additional documentation with an order we will absolutely try to accommodate this request Certificate of Conformance (CofC), Country of Origin or Material Traceability Report (MTR)
An assumption is a trust in the experiences you've learned that make us who we are. An assumption is required I assume there are no Lions hiding in the bushes or in my closet. Well, you gotta do your "due diligence" my interpretation of this is to exhaust every known possible effort to eliminate assumption.
When you assume you... are a person just like me. let's figure out what you require. Below is a list of documentation that can be provided for the ITT/Neodyn brand of products they are currently are the most popular pressure switch on this website.
I'm really surprised about the number of brands that sell expensive elaborate equipment but don't by default include an installation or operations manual. I like the idiom "an ounce of cure is worth more than a pound of prevention". To me, it is counter intuitive not to include an installation and operations manual to prevent mishaps or damage to the product by misapplying it. But then I was told about what that would entail something like a 24-page catalog and a 24 page IOM multiplied by every language it's printed in. In that regards it makes sense; the information isn't unnecessarily being added to the cost of the product it's being made available should the user need it.
I wouldn't expect to be able to buy a scalpel and also receive an infinitely long installation and operations manual that went with it.
A big thank you goes out to Don Johns who stopped by the new Mobile branch to see what kind of progress we are making on the new building. It has come a long way already from the pile of building materials in our last photo.
Independence Day, also referred to as the Fourth of July or July Fourth, is a federal holiday in the United States commemorating the adoption of the Declaration of Independence 241 years ago on July 4, 1776. The Continental Congress declared that the thirteen American colonies regarded themselves as a new nation, the United States of America, and were no longer part of the British Empire.
Independence Day is commonly associated with fireworks, parades, barbecues, carnivals, fairs, picnics, concerts, baseball games, family reunions, and political speeches and ceremonies, in addition to various other public and private events celebrating the history, government, and traditions of the United States. Independence Day is the National Day of the United States Wikipedia 6/29/2017
I added the state flags next to each of the seven Centro branch locations. Here they are.
Do you know which flag goes with which state? Answers on the location page. Can you guess which one belongs to the city of West Memphis? Answer.
Thomas Drolet educating folks on the OPW Lynx coupler Benefits today and one of the customers was amazed how easy it was to disassemble and asked me to do again so he could video......I got him to send it to me as I thought this might be helpful for everyone to see. The competition units take TIME and at the terminals, time is money when repairs/seals are required.
Tomorrow Thursday, June 22 is National Chocolate Eclair Day sadly Centro's offices will remain openToday I'm celebrating the uploading of the entirety of the ControlAir product offering I've also implemented a 15% discount (a 0.85 multiplier) off of list/MSRP.
I was using the google voice search to assist my two-year-old daughter to find Moana on YouTube Kids and realizing that her unusual pronunciations weren't sufficient to get her Disney Movie characters from Moana to appear I offered to help, but my pronunciation into the search wasn't recognized either. A fan of the movie I realized I needed the pronunciation from the movie that I had heard but couldn't repeat if not having heard. I said Moe-Awn-a and we watched Moana. Which blew my mind and I thought about conversations I've had at the office.
"Do you pronounce it Neo-dine or Neo din?"
"Do you pronounce it War Chester-Er, worse-ter or wooster?"
"Do you pronounce it Wick-Ah or Wike-Ah?"
My name is Robert, there are many Roberts who don't go by Robert I'd wager there are more Roberts not being Roberts than there are Roberts in the USA. What is your point, Robby? My point is that I get asked about these pronunciation questions a lot and for pronunciations, I'm not a good person to ask. Because even though I enjoy learning about the etymology of these names my answer is most often going to be my favorite dad joke. Bob, Baw-by, Bobby or Roberto "just don't call me late for dinner". Sorry, Not-sorry. :-)
So call me up and describe your brand name item or application requirement the best you can and together we'll figure it out because whatever your pronunciation opinion is; it all sounds like money to me!
Thank you for your business and supporting the families that are Centro!
OPW will be having a price increase by the end of this month.
OPW has managed to hold it's pricing on their swivel joints since 2015. We've been informed at a minimum this price increase will be 4% across the board. Please use this as an opportunity to look at your usage or inventory as we are now.
Good afternoon! I hope you're having a great week! I wanted to share some information with you about the Aquamatic brand of valves, controllers and eductors.
I'm happy to report that the Aquamatic brand since moving to their new facility in New Berlin, Wisconsin in 2016 is operating at a capacity that is meeting and exceeding that of when they were located in Brookfield, Wisconsin.
In fact, lead times on all items have been reduced from 10 business days to assembling and shipping all products from stock components.
Aquamatic valves and components are often in critical applications and when replacement components are needed it can often be a water on the floor emergency (possibly worse). Therefore to make sure these critically urgent orders are prioritized appropriately in the queue of orders a $40.00 expedite fee is now required to have orders ship the same or next business day.
Orders without this expedite fee are assembled and shipped from stock components within 5 business days.
All Aquamatic items are now available to ship from Stock!!!
We would like to recognize Jimmie Don Price from Asco and Cindy Lewis from Centro for conducting a first class lunch and learn for one of our Memphis end users that focused on dust collection and the Asco valves used in this important application.
"We must, indeed, all hang together or, most assuredly, we shall all hang seperately." Benjamin Franklin
I was asked to write a "teamwork" page for the company employee manual. I am not sure that all the words I have written capture the nature of our shared future nearly as well as these few words from Benjamin Franklin. There is no way to escape the fact that we are all in this together, the largest part of our profit goes to wages, commissions, bonus, and benefits--so if we want higher pay, better benefits and more job security we have to take responsibility for more than our job, we have to take responsibility for one another and the long term achievement of our goals.
This was a great week for the Pump & Seal Division at Centro. Greg James represented Centro at the Annual Flowserve Distributor meeting in CA this week. During the meeting, at the awards dinner Centro was recognized with two sales achievement awards for our performance last year. Everyone in the company worked hard to reach this level, but a great team needs a great coach and Greg James deserves our thanks for his hard work and leadership.
Posted by from Centro's Facebook wall on May 1, 2017 at 4:42 PM under
We would like to recognize Jeanne' Smith. Jeanne started with Centro in 2000 and in a variety of full and part time positions accumulated 15 years of service with the company. Every job she has had she has approached every job with optimism and good humor--she is always the person at the "fun table" when we get together for our annual meeting.
We would like to recognize Ronda McLeod in our Mobile office on her 4th anniversary at Centro. After Centro acquired Technical Specialties in Mobile in December 2012, we knew we needed to bring on some new people to help us take care of our current customers and to support our growth. Ronda has done a great job as part of the Mobile team and along with the rest of this office is off to a great start in 2017.
Posted by from Centro's Facebook wall on April 26, 2017 at 2:59 PM under
Centro CEO Michael Gallagher is visiting the Birmingham Branch on his way back to Memphis from Atlanta. So a trip to the whistlestop cafe (the inspiration for the restaurant in the movie Fried Green Tomatoes) is nearly a mandatory visit.
Posted by from Centro's Facebook wall on April 24, 2017 at 7:38 AM under
Centro's Michael Gallagher is excited about representing Centro and participating as a member of the board of directors at the MCAA Industry Forum this year at Emory University in Atlanta. The agenda looks excellent and leading companies from the process industry will all be attending.
Posted by Centro's Online Flow Solutions Store on April 17, 2017 at 7:30 AM under
We would like to recognize Jerry Polk, Branch Manager in Nashville on his 16 years of service at Centro. Jerry joined Centro after a long career at Grainger where he was a branch manager in multiple locations in the USA. Jerry was one of two outside salespeople we had in the 4 people Nashville branch when Centro changed ownership in 2001. Since 2002 the Nashville branch has grown to 4 outside salespeople covering not just Middle TN but Eastern TN and KY and a team of 11.
Posted by from Centro's Facebook wall on April 14, 2017 at 7:05 AM under
Congratulations go out to Don Johns-Territory Manager, Melissa Robertson-Branch Manager and Gary Prescott-Division Manager on capturing a $423,000 order for Koch Heat Transfer equipment that will ship to the customer in September/October. An order of this size required a lot of work by each of these folks plus outstanding teamwork with the team at KHT.
Posted by from Centro's Facebook wall on April 14, 2017 at 6:55 AM under
Thank you Stacey Baird for putting some fun into the upcoming Easter holiday again this year by hiding over 300 eggs full of candy around the Memphis branch. As in past years a few of the eggs have gone missing so we will have candy surprises later on this year when those eggs finally appear.
Posted by Bobby Gallagher on April 11, 2017 at 11:49 AM under
I thought this was an interesting but albeit unfortunate shipping mistake Pictured below.
Left side shows shipment attempted and the right side is shipment returning to sender.
It was supposed to ship to Spain but a typo in the country code sent it to Saipan originally shipped from Ontario, Canada. (Click for new window with full sized images)
How can I avoid this in the future was what I asked myself. A typo was made when the address was entered but with UPS's Quantum view, and extensive tracking information an opportunity to make a correction may have been missed.
For example; Centro's Memphis, Tennessee warehouse manager receives exception notifications he limits the notifications he receives to only exceptions and shares the alerts to the appropriate sales member. If this had shipped from the Memphis office I'd have expected that on 2/22 he would have received the "address incorrect" alert that we could have made before the shipment was sent back on 3/17 (3 weeks later).
Ok Bob but why did you think I would care?...Because this is a free service you can use for your business and for home or residences! Find out whenever an exception occurs on a shipment coming or going to your home and/or scheduled deliveries and delivery notifications!
(alert options pictured below)
UPS customer service at 1.800.PICKUPS confirmed that the service has different names and abilities for different customers. Business customers have Quantum view as a free service and individuals have UPS my choice as a free service. The individual service offers text SMS alerts as well as email. Sign up for my choice has to be performed by the individual online and there is some appropriate residency verification. Quantum View can Not be signed up for online and can only be performed as a free service by the businesses' UPS representative.
If you haven't already; as an individual or resident you can go to www.ups.com/mychoice/ and sign your home or residencies up for notification alerts.
I'd expect FedEx and USPS to have similar services
Please post in the comments if you have any other tips or practices that you use.
Posted by from Centro's Facebook wall on April 5, 2017 at 4:46 PM under
We are all very excited about our new distributor agreement with Bray Controls. The Bray line will give us valve solutions and the needed support to help our customers and grow our valve business.https://www.bray.com/
Posted by from Centro's Facebook wall on April 5, 2017 at 1:40 PM under
Congratulations go out to our newest territory manager, Tyler Halbrook, who captured a $28,000 Gamajet order today. Gamajet is a division of Alfa Laval and provides an engineered solution for tank cleaning applications.
Posted by Completing the Aquamatic Catalog on April 3, 2017 at 4:31 PM under
There are now more than 4,000+ Aquamatic SKU's on the website. Aquamatic is unique in how you can buy every replacement component that is used in their assemblies with part numbers listed on the drawings.
The brand Aquamatic was owned by the GE Osmonics company back in 2012. This was where a complete catalog for Aquamatic was found. It's a big file 27MB and it an older catalog but most of the information is still applicable and it's in one source. So you can look up a K52 valve and then scroll back up to the glossary to find what controller/stager should be used and what the diagram looks like.
We are still offering our 18% discount off of List/MSRP and expect prices to hold until 01/01/2018. 27.5MB [PDF FILE]
Posted by from Centro's Facebook wall on March 31, 2017 at 4:00 PM under
Every great team has a few exceptional players--Michael Jordan was that player for the Chicago Bulls, Ken Jones is that player on the Centro team. Over 15 years Ken has turned a small territory into the #1 territory in the company. Year in and year out he has done an exceptional job of representing Centro to our customers, vendors and the business community in El Dorado.
Posted by from Centro's Facebook wall on March 31, 2017 at 12:00 AM under
Randy McMinn wanted to share a shout out on this blower repair work currently in progress. Last Friday Randy had a conversation with our customer about a need to get a bearing seal kit shipped to them asap for the third and final blower they have onsite. It had started leaking in the seal area which will cause failure very soon, leaving the plant no choice but to shut down until the two blowers we have in repair return. According to the description the leak was very severe and is not expected to last. Randy spoke to Greg Stansell about getting a quote immediately with expedited freight included. Within a matter of a few short hours it was quoted. Shortly thereafter, we had the PO ($7k). Greg and his team were able to get the quote out to the customer quickly and allowed us to strike while the iron was hot. Randy is sure the customer had other inquiries out to our competition because they were in desperation mode.
Although it was not a huge order, the responsiveness was incredible. We would have lost the order had it not been for Greg Stansell!!! Thank you Greg!
Posted by From LinkedIn on March 29, 2017 at 9:25 PM under
We would like to congratulate Randy Wilkinson on his 4th anniversary as part of the Centro Nashville team. Randy does an outstanding job not only of working with the Nashville based outside sales team, but with inside and outside salespeople in all of our branches. His expertise in valve products is a tremendous resource to Centro and to all of our customers.
Posted by From Centro's LinkedIn Page on March 29, 2017 at 3:57 PM under
Every job at Centro is important because none of our jobs stands alone in terms of delivering value to our customers. Together as a team we all win or lose. It is a pleasure to congratulate everyone in the company on reaching our sales goal for this month and receiving a $100 bonus for the month of March.
Posted by From Centro's LinkedIn Page on March 28, 2017 at 3:58 PM under
Congratulations to out to Michael Griffin in El Dorado. Michael joined Centro 9 years ago, a couple of years after the El Dorado branch was established in 2008. Michael is the warehouse manager and also handles a lot of the deliveries to the important customer base served by the El Dorado branch.
Posted by from Centro's Facebook wall on March 25, 2017 at 4:53 PM under
Here is another sign about the impact of eCommerce on the business of industrial distribution. What Grainger is doing is not unlike what retail businesses are doing as the internet makes brick and mortar locations less important to users who can gain access to the products that they want through their computers. For MRO operations there will always be the quick delivery/emergency needs, but for planned purchases and/or purchases that do not require expedited delivery what difference does it make to the industrial end user if the product was in a local branch or shipped from a regional warehouse or drop shipped from the manufacturer--as long as the needed product arrives when promised. http://www.inddist.com/blog/2017/03/grainger-ceo-talks-industrial-economy-branch-downsizing-amazon#.WNaUK3aTuL8.facebook
We would like to congratulate Jim Entrekin on his first anniversary with Centro. Jim joined Centro shortly after we made the decision to open and staff a branch in Birmingham AL. He has over 25 years of experience and strong customer relationships that he has leveraged to help us grow in Birmingham and Northern Alabama.
Posted by Bobby Gallagher on February 7, 2017 at 4:50 PM under
Ashcroft is excited to announce the New8008A Pressure Gauge
20% off MSRP / List price! $78.00 $62.40
for a 4" dial diameter stainless steel pressure gauge (100mm)!
Targeted for global markets, it is designed to meet both EN837-1 and ASME B40.100 specifications. This high quality pressure gauge is easily retrofitted and offered with custom dial scales and logos. A perfect choice for hydraulic systems, compressors and many other OEM applications.
Lead Time within 9 weeks
Expedited delivery available with air freight surcharge (consult factory)
· Cost effective, high quality gauge
· Custom dials available
· Designed for high vibration resistance
· Accessory kits available for easy retrofit mounting
· Ventable fill plug
Posted by BOB GALLAGHER on January 27, 2017 at 11:57 AM under
I'm always interested in the applications & inventive process solutions our products are used in. Stock photography and representative photos are sometimes not so representative. I'm always grateful when I get to see our products in action as I'm usually stuck in my office all day and my warehouse ain't to keen in being my website photographer. Email me your product photo and I'll put it on the website for us.
Posted by Bobby Gallagher on January 20, 2017 at 4:37 PM under
I added some content to the website today with two new pages from Centro's Capabilities program for our vendors. Hopefully, this gives our customers an idea about the businesses we are in, our desire for growing our business and company and the diverse industries that our clients operate in. Just a little bit more about us here at Centro to establish more confidence with our potential vendors and customers.
Posted by Bobby Gallagher on January 19, 2017 at 5:01 PM under
I thought this was neat. We were having a training session and were discussing options for products to be used with corrosive applications and one corrosive application that I thought was rather interesting was RO Water. Then it was defined for me that RO water is water that's been through Reverse Osmosis and I couldn't help think to myself isn't filtered by Reverse Osmosis printed on the side of my bottled water?
What kind of riddle is this? It's corrosive to metal but safe to drink? Made me think of the Alien movie where the alien had corrosive acid blood and would bleed through the floor of the spaceship. Are humans over here drinking water that is corrosive to metal but tasty to humans; how is crazy is that?
Then I was informed by several folks that the process of creating ultra-puret H2O leaves it empty of molucels or ions or something and that drinking RO water or
I edited Gollum's poem from The Hobbit movie to reflect H2O This thing all things requires:
Birds, beasts, trees, flowers;
Gnaws iron, bites steel;
Grinds hard stones to meal;
Can slay kings, & ruin towns,
And beats high mountain down.
The diaphragm is a moving elastomer made of Buna-n or FKM. Buna is rated for up to 125°F, FKM is more expensive and has a higher temperature rating up to 250°F. It is often compared to Dupont's Viton.
There is also a seat removal tool and a shaft guide installation and removal tool. You can install a diaphragm and seal kit without the 42#-GT or the 42#-MT.
(By comparison, I've also used my electric drill as a mallet, but I found my mallet works better as a mallet and I think it's better for all three of us that I don't use the drill as a mallet.)
Moreover, if you don't need the entire kit with the seals you can also purchase just a diaphragm (Buna-n OR FKM) by choosing the part number from the valves respective drawing.
The WA#125 that is stamped on the body of the valve indicates Water or Air up to 125 PSI.
The diaphragms work on all valve assembly combinations as long as you match the diaphragm to the valve body size.
(Not the same as the process port connection size... but it usually is.)
Posted by Centro's Online Flow Solutions Store on December 29, 2016 at 4:27 PM under
Tis the season for... heat trace, but "Bob I live in the nice part of the United States we don't even get that white cold dusty stuff!" Then you are always in season for process control heat tracing. Whether you are in a part of the country where you need freeze protection or if you have a process where you need process temperature protection often to prevent a process from cooling and becoming solid.
This can also be done using steam tracing and steam traps. Centro sizes applications for both and I am standing by should you have an application for us to look at or are just needing some heat trace or steam tracing replacement parts. (We like to have our cake and eat it too... Tis the season for eating cake! Lots of Cake...so much... I need to get back in the gym...)
Here in Memphis, Tennessee I was blown away by the 59 °F temperature drop that was a high of 74 and a low of 14 a couple of days ago.
I had to look up the record for this on Wikipedia and the record is: -54 to 49°F (A 103°F temperature difference) The largest recorded temperature change in one place over a 24-hour period occurred on January 15, 1972 in Loma, Montana.
We've got our cold days in Memphis, Tennessee I've got my spigots covered up in the off chance we get a couple of days cold enough to freeze and break them. Do I really need to do that... I don't know, but what can it hurt.
If you would like to make the ° symbol when typing, you can use these methods:
On PCs - hold down the Alt key and on the numeric keypad on the right of the keyboard, type 0176, or Alt+ 248 When you release the Alt Key, a ° should be there.
Posted by Bobby Gallagher on April 4, 2013 at 2:13 PM under
How to identify which Aquamatic Valve you have:
It is quite common to find someone that does not have an Aquamatic or Pentair part number tagged or printed on their Aquamatic valve that they are attempting to replace or repair. Here are the questions I ask to reveal an Aquamatic valves identity.
1. What is the valve made of Cast iron, PVC or plastic?
2. What information do you have off of the valve? The usual answer is WA125, (this is the pressure rating of the valve,125PSI, WA stands for Water or Air) or a valve model e.g. 421, 424, 425, 426, 521, 524, 531, etc. is printed on the other side.
3. What is the size of the two process ports on the valve? 3/4"-9" sizes are available.
4. What are the valve options? Is the valve normally open or normally closed? does it have a spring option, are there any additional option requirements such as a float level, solenoid valve or FKM diaphragm requirements? The valve drawings and moving the shaft can determine the valve's options, these drawings can be found on the valves webpage.
After determining the valve you have you should be able to use the valve's master chart to specify a 14 digit model number.
However, if you are just looking for a valve repair kit the 3 digit model number or size & body material should be sufficient to choose repair kits. Most common is the Buna-N diaphragm & seals kit (These are broken down on the valve drawings)
Why isn't the P/N just tagged on the valve?
I'm not sure why so many of these valves don't have valid Aquamatic/Pentair part numbers to identify them. My assumption is that they are removed by original equipment manufacturers when using these valves with larger equipment assemblies.
Posted by Bobby Gallagher on October 31, 2012 at 11:45 AM under
Working with factory technical support & customer applications it has become apparent that the spring in the Aquamatic diaphragm valves only assists the valve in seating and that the spring itself is not strong enough to change the function of the valve from normally open to normally closed & visa versa. Since the spring is a minimal cost adder and only aids the valve in it's application it is recommended when choosing a standard diaphragm valve whether it be a V42, VAV, V46, K52 or K53. Have a fun & safe candy filled Happy Halloween from Centro, Inc.!
Posted by Bobby Gallagher on October 25, 2012 at 3:42 PM under
Aquamatic valves are unique in how they can be operated by the process they are controlling or actuated independent of the process.
For example you can use the process pressure of a water conditioner to port above or below your Aquamatic diaphragm valve to have your valve function in the normally open or closed position. This principle seems to be the same for all of the Aquamatic diaphragm valves regardless of their material of construction.
However, these valves are not designed to be actuated with a standard 80 psi shop air necessarily. You do not want to exceed more than 10% of the PSI of the process you are controlling. Any more or less than this amount and the valve will "slam" open or shut and eventually damage internal parts or on the plastic/PVC valves crack the body of the valve.
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